Shipping & Delivery
EUROPE
Average shipping time: 2-5 business days for non-Sleeve Crafter orders - see table below for more information
UNITED STATES
Average shipping time: 5-7 business days for non-Sleeve Crafter orders - see table below for more information
CUSTOM ACCESSORIES
Up to 10 business days in Europe and up to 15 business days in the US.
Delivery Time and Costs
Delivery times vary and depend on the address we are delivering the orders to.
Europe
- Delivery times vary and depend on the country in question. Below, you can find the delivery times for orders NOT containing The Forge™ items.
- European orders with The Forge™ products will in most cases arrive within 10 business days (Monday to Friday, excluding bank holidays) except in Bulgaria, Estonia, Greece and Latvia where the delivery time is 15 business days.
| Country | Delivery time | Delivery costs |
|---|---|---|
| Austria | 2 - 3 business days | €7.50 |
| Belgium | 2 - 3 business days | €7.50 |
| Bulgaria | 6 - 10 business days | €5 |
| Croatia | 4 - 5 business days | €42 |
| Cyprus | 4 - 5 business days | €42 |
| Czechia | 2 - 3 business days | €10.50 |
| Denmark | 2 - 3 business days | €5 |
| Estonia | 6 - 10 business days | €25 |
| Finland | 4 - 5 business days | €10.50 |
| France | 4 - 5 business days | €7.50 |
| Germany | 2 - 3 business days | €5 |
| Greece | 6 - 10 business days | €16 |
| Hungary | 2 - 3 business days | €25 |
| Ireland | 4 - 5 business days | €16 |
| Italy | 4 - 5 business days | €7.50 |
| Latvia | 6 - 10 business days | €25 |
| Lithuania | 4 - 5 business days | €25 |
| Luxembourg | 2 - 3 business days | €16 |
| Malta | 4 - 5 business days | €42 |
| Netherlands | 2 - 3 business days | €5 |
| Norway | 4 - 5 business days | €10.50 |
| Poland | 2 - 3 business days | €7.50 |
| Portugal | 4 - 5 business days | €10.50 |
| Romania | 4 - 5 business days | €42 |
| Slovakia | 2 - 3 business days | €16 |
| Slovenia | 2 - 3 business days | €10.50 |
| Spain | 4 - 5 business days | €10.50 |
| Sweden | 4 - 5 business days | €7.50 |
| Switzerland | 4 - 5 business days | €7.50 |
| United Kingdom | 4 - 6 business days | €7.50 |
North America
- In most cases, North American orders should arrive within 7 business days depending on shipping service (Monday to Friday, excluding bank holidays).
- North American orders with The Forge™ products will in most cases arrive within 15 business days (Monday to Friday, excluding bank holidays).
| Country | Delivery time | Delivery costs |
|---|---|---|
| Canada | 7 business days | $28 |
| Contiguous US | 5 business days | $10.50 |
| Overseas US (Alaska and Hawaii) | 10 business days | $47 |
It is not possible to deliver orders to addresses outside these countries.
Will I be charged for delivery costs?
Yes, delivery costs will be added to the prices of the ordered products. You can see the delivery costs in your virtual shopping bag and the order review.
Will I be charged with Customs duty fees?
Yes, there may occur customs duty fees on products sent outside of the EU, this fee is additional to the price and will be paid by the customer.
Canadian customers may be charged with Customs duty fees and or taxes when importing Dragon Shield products, this fee is additional to the price and will be paid by the customer. There is no added tax on products sold in Canada for this reason (the importer of record is the customer).
Areas our dragons do not fly to
Alas, there are territories that our dragons cannot reach. But fret not; your local game store might have what you seek.
| Areas our dragons do not fly to: |
| Andorra | Gibraltar | The Balearic Islands |
| Canary Islands | Greenland | Madeira |
| Channel Islands | Isle of Man | Newfoundland |
| Ceuta and Melilla | San Marino | Northwest Territories |
| Corsica | Scilly-Islands | Nunavut |
| Cyprus | Shetland Islands | Yukon |
| Faroe Islands | The Azores | All APO/FPO addresses |
Shipping Options
Thank you for choosing us for your shopping needs. If you have any further questions or concerns about shipping and delivery, feel free to contact our customer support team. Your satisfaction is our priority.
